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Discover the Power of Electric

A 4×4 that’s 100% electric, yet unmistakably Mercedes-Benz, the EQC represents a whole new way to drive electric. The arresting black-panel radiator grille and eye-catching LED wraparound band to the front and rear displays the unmistakeable Mercedes EQ styling, delivering a sleek and distinctive looking car that leaves a lasting impression. And the performance certainly doesn’t disappoint either!

Packed with enhanced safety and driver assistance systems, as well as an exciting array of infotainment features, the EQC provides technological sophistication packaged in a elegant yet powerful design.

The EQC certainly makes the transition to electric an easy one, why not give it a try? Now available for hire from selected UK Europcar locations.


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Main Features

Car Regular



Arrow Progress Light

WLTP Range

245* Miles

Route Regular

Real Range

208 Miles

Battery Bolt Regular

Battery Size

80 kWh

Charge Type 2 And Css Plug Css Charge

Rapid Charging Plug


Charge Type 2 And Css Plug Charge 2

AC Plug Type

Type 2

Five Star

Safety Rating

5 Star

Gauge Simple Max Regular

0-60 mph

5.10 seconds

Clipboard List Check Regular

Key Features


*Vehicle range is based on WLTP (Worldwide Harmonised Light Vehicle Test Procedure). Please be aware that external factors such as weather, gradient and ambient temperature, amongst others, can significantly impact electric vehicle range. Internal factors such as driving style and climate control settings can also significantly impact range. ‘Real Range’ takes these internal and external factors into consideration, providing you with a more realistic view of the battery range you will likely experience from your vehicle.


This quick start guide aims to provide you with all the information you need hit the road and start enjoying your Mercedes EQC as quickly as possible.

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Eqc Side
Eqc Rear
Eqc Front

LED High Performance Headlamps

The LED high-performance headlamps and Adaptive Highbeam Assist can switch on the main beams when they detect no vehicles ahead or oncoming traffic.

Exterior lights (headlights, tail lights, position lights and license plate lights) are set to Auto each time you start EQA. When set to Auto, exterior lights automatically turn on when driving in low lighting conditions, or whenever the wipers are active. If you change to a different setting, lights always revert to Auto on your next drive.

Black panel radiator grille with LED light band

The exterior the EQC is characterised by the Black Panel radiator grille and blue elements in the LED headlamps.

Eqc Side

Keyless-Go Entry

With the KEYLESS-GO Comfort package, you can start and lock your vehicle simply by having the key with you. The vehicle can be unlocked and locked by touching the door handle sensors whilst in possession of the keyfob.

360° Cameras

The 360° camera provides you with an all-round view including a bird’s eye view. This way you can confidently tackle narrow, awkward and confusing parking situations. Active Parking Assist with PARKTRONIC supports you in looking for a parking space, as well as in entering and exiting an end-on parking space.

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Charge Port

The charge port is located on the right side of the EQC, behind the passenger door. Park the EQC to ensure that the charge cable easily reaches the charge port.

With the EQC in Park, press on one side of the charge port cover and it will gently spring open revealing the waterproof cover.

Hands-free Boot Access

The HANDS-FREE ACCESS function allows contactless, fully automatic opening and closing of the tailgate. When carrying the smart key, you can perform a kicking action in the detection area (at least 10cm below the centre of the bumper) to open and close the boot.

If at any point you need further guidance, you can access the Owners Manual on the multimedia display which contains everything you need to know about your car and how to use it. Select by clicking the home icon, then Info – Owner’s manual.

or Access Online

Charging Guide for the EQC

When making the switch to an electric car, charging is probably seen as the most daunting aspect, but it doesn’t have to be! It’s actually very simple once you understand how it works. This no-nonsense guide takes you through exactly what you need to do, and be aware of, when charging your EQC. So let’s dive in!

Mercedes Eqc London Uk
Public Charger

Public Charging

Public chargers can be easily located by using navigation system in the EQC, or via an App. We recommend installing Zapmap; their comprehensive database maps over 95% of all public charging stations across the UK, allowing you to easily find over 40,000 places to charge whilst on the road.

Zapmap can be downloaded from the App Store or Google Play, just follow the links below to install on your device. Once downloaded you can use the interactive map to find the locations nearest to you, or plan your journey with charging stops with their handy Route Planner.

When searching for a charging location, look out for the voltage output level of the charge point as this relates to how fast your EQC will charge; the higher the level, the faster the charging experience:

Slow: With speeds below 6kW, slow charging can require 24 hours or more to complete a full charge. Convenient for short trips, but not practical for long journeys.

Fast: Achieving between 7kW to 22kW, fast charging can deliver a partial to complete charge in between 5-8 hours.

Rapid DC Chargers: Delivering between 22kW to 100kW, ideal for longer journeys requiring short stops to top up.

Ultra-Rapid DC chargers: The fastest way to charge an EV, Ultra-Rapid chargers provide power between 100kW and 350kW, allowing you to top up in as little as 20 minutes.

When you arrive at the charge point ensure you are using the correct charging cable before starting your charge session.

You are responsible for all charging costs, including any idle fees, when charging your EQC at a public charge point. Europcar is not responsible for any additional costs that may be incurred if charge points are out of use.

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Stay charged wherever you go

Zapmap Logo

Europcar recommends Zapmap to search for EV charge points and plan your EV journeys

With the widest choice of charging options in the UK, Zapmap gives you access to an inspiring community of EV drivers – and provides peace of mind when out and about in your EV.

Download the app

App Store
Google Play Store

Find a charge point near you

The All-Important Cables

The EQC comes with a Type 2 Cable for seamless charging when out and about, and at home. The cable is fitted with a tamper-proof label to identify they’re the original OEM cables and should always be stored in the boot. Any cables returned to Europcar without the label may be subject to additional charges.

Charge Type 2 And Css Plug Charge 2

Type 2

A Type 2 charging cable is the European-standard plug-type used by every new electric car. It features a seven-pin connection at both ends, which allows you to easily plug in to every home wallbox, and most public car chargers.

Ev Charging Plug Trim
Charging Bg


The EQC is capable of the following charge speeds to increase the battery range from 15% to 80%. This is dependent on the type of charge used.

Please note, the maximum fast charging power of the EQC is 112 kWh.



12 hrs


BETWEEN 11kW & 22kW

8 hrs


BETWEEN 50kW & 150kW


Find out more about the Mercedes-Benz EQC

Locking / Unlocking

With the KEYLESS-GO Comfort package, you can unlock the EQA simply by having the key with you. The vehicle can be unlocked and locked by touching the door handle sensors (positioned on the outside of the door handle) whilst in possession of the keyfob. Alternatively, use the buttons on keyfob to lock/unlock.

Starting The EQC

Place the keyfob in the center console (within the cup holders), depress the brake and press the START/STOP button located to the left of the steering wheel once. ‘READY’ is displayed on the instrument display.

Getting Going

The gear selector stalk is located behind the right-hand side of the steering wheel. Push the stalk up for reverse and down for drive. For park, press the button on the end of the gear stalk.

Driving The EQC

When you need to slow or stop the EQC, the brakes are automatically applied when your foot is removed from the accelerator in a process called regenerative braking. This is where the motor converts part of the kinetic energy of the vehicle into electric energy, which is then stored in the high voltage battery pack.

Most drivers adjust to the feel of these driving aspects after just a few miles, but you can adjust the driving modes to according to your preferences by using the recuperation padels on either side of the steering wheel. Press + to increase, and – to decrease the levels to your comfort.

Turning The Vehicle Off

Once you have brought the car to a stop, keep your foot on the brake pedal with all doors closed. Press P on the gear stalk to apply the parking brake, then press the START/STOP button once. 'Goodbye' is shown on the interactive display, allowing you to exit as normal. Don’t forget to put the vehicle in park before you exit!

Using The Sat Nav

Launch Navigation by touching the Navigation icon on the infotainment main menu. Navigation information is displayed on the entire center screen providing you with a large, interactive map and clear directions easily viewable from the driver seat. Click on the magnifier button to launch one-box search bar to enter the address. You can also use Voice Commands to help you search hands-free. The EQC is also equipped with Augmented Reality Navigation, which employs a suite of sensors and cameras to create a view of the road on your central touchscreen display and overlay the images with vital navigation information. This can be turned on and off by pressing the CAMERA Icon on the Navigation screen.

Accessing Climate Controls

By default, climate control is set to Auto, which maintains optimum comfort in all but the most severe weather conditions by utilising the onboard sensors. For your convienience, all climate controls have manual buttons below the centre air vents. Simply push up or down on the buttons to your preference.

Voice Commands

The EQC is equipped with Mercedes-Benz LINGUATRONIC, allowing a full range of Voice Commands to be used to operate a lot of the vehicles core functions. This can be activated by pressing the Voice Control rocker button on the right steering wheel controls, or by saying ‘Hey Mercedes’, then reeling off your command.

More examples can be found in the Mercedes-Benz owners manual:
Voice Commands

Connecting Your Phone

Before using your phone with the EQC, you must pair it. Access the Bluetooth controls on the multimedia system by selecting Settings - System - Bluetooth. Switch Bluetooth ON. Alternatively, select PHONE on the main menu, and follow the on screen instructions.

Charging Your Phone

The front of the console has a non-slip phone tray which provides wireless charging . There is also 1 USB-C port located in the tray, and a further two USB-C ports located within the center compartment, and under the rear A/C vent.

Accessing Storage

You can open the boot by lightly pressing the Mercedes symbol on the rear of the vehicle. This will swivel upwards to unlock and the boot will auto-open. When carrying the smart key, you can also use the HANDS-FREE ACCESS. To open the boot with HANDS-FREE, perform a kicking action in the detection area (at least 10cm below the centre of the bumper) to open and close the boot.

Adjusting The Side-View Mirrors

The exterior rearview mirror glass adjustment switch is located on the instrument panel on the driver's door. Rotate the round knob in the middle to select left ( L ) or right ( R ) mirror. Then move the knob in the desired direction to adjust the angle of the exterior mirror glass.

Adjusting The Seats

The front seats can be adjusted electronically using the three available buttons on the front driver and passenger door. If needed, the back seats can fold down completely.

Adjusting The Steering Wheel

The steering wheel can be adjusted by releasing the locking lever found to the left, under side of the steering wheel. Once released, hold the steering wheel with both hands and tilt it up or down into the most comfortable driving position. You can also push or pull the steering wheel towards or away frm the body. Once a comfortable driving position has been selected, pull the locking lever fully to lock the steering wheel into its new position.

Adjusting The Rear-View Mirror

Adjust the body of the interior rearview mirror to achieve the best possible view. The anti-glare function of the interior rearview mirror helps reduce glare from the headlamps of following vehicles at night.

Adjusting The Child Lock

The rear doors have child locks fitted in order to prevent children from accidentally opening the doors. Pushing the lever inside the door closure in the direction shown by the arrow turns the child lock on. Pushing it in the opposite direction turns the child lock off.

Adjusting The Vehicle Lights

When the vehicle is powered on, the AUTO lighting system is turned on by default, which will automatically switch the side lamps/switch illumination on and off according to the intensity of current ambient light. You can also adjust the lighting using the master light switch, found to the rear left-hand side of the steering wheel.
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