Europcar City Scape (1920)

Welcome to the Knowledge Hub

Sales Manager Selling Electric Car To A Young Couple

Renting an Electric Car: How it Works

Looking to electrify your ride without shocking yourself with complexity? Get ready to plug into convenience and eco-friendliness with just a few clicks. Simply browse, book, bon voyage!

Booking process

  1. Visit for hassle-free electric car hire – or even easier, click here!
  2. Enter pickup and return details, including dates, times, and location. Looking out for the blue lightning bolt which highlights our electrified stations! Electirc
  3. Explore our range of electric vehicles and review the various options, features, prices, and terms. They’re easy to spot, just look for this icon: Electrictab
  4. Add any extras you might need, from additional drivers to enhanced protection packages.
  5. Book your chosen EV, providing personal and payment details securely.
  6. Receive confirmation with reservation number and manage your booking online if needed.

That all sounds pretty straight forward right? So what happens when you pick up the car? Don’t worry, we won’t leave you struggling!

Vehicle Handover

Whether you’re collecting the vehicle from a Europcar branch, or having that shiny EV roll up at your door with our Delivery and Collection service, our seamless vehicle handover process ensures you’re fully equipped for your journey ahead. Here’s what to expect:

Orientation: We provide a comprehensive induction to your EV’s unique features, including the controls, cables and charging capabilities and walk you around the vehicle so you know what’s what.

Charging Guidance: We walk you through the charging process, demonstrating how to connect the EV to charging stations.

Range Assurance: We discuss the EV’s range and provide tips for optimising battery life during your rental period. Our goal is to ensure you have a worry-free driving experience.

If something is not covered by your rental agent, or you’re unsure of anything, please ask! We encourage questions to help address any concerns you may have about driving an EV. Our knowledgeable team of EV Experts are here to support you every step of the way.

You can also refer to our in-depth How to Guides which cover everything you need to know about your EV. In fact, we’d advise swotting up before you get your hands on the keys to ensure you feel confident to embark on your electric adventure!

The need to knows of EV Hire with Europcar

Europcar aren’t just providing cars – we’re your trusted companion on the road to sustainable, hassle-free travel. As you embark on your electric adventure, we’re here to hold your hand every step of the way. And that includes our favourable rental terms when hiring an electric vehicle. We’ve thought of everything, so you don’t have to!

Charge policy on pick up

The charge level of electric vehicles is recorded both at pick-up and return. We endeavour  to supply all of our EVs with 80% charge where possible, guaranteeing a minimum of 50% charge at pick up.

Charge policy on drop off

Europcar understands the importance of convenience and flexibility, especially if trying out an EV for the first time. As it’s not quite as simple as a 5 minute pit stop at a petrol station to restore a fairly drained battery,we’ve put some favourable terms in for you at drop off. So whilst it’s good practice to return your rental with a reasonable charge, we only require a minimum charge of 20%.

Electric vehicle breakdown

If you find yourself in the unfortunate situation of your electric vehicle breaking down or running out of charge, fear not – Europcar has your back with our reliable breakdown assistance service provided by the AA. Our dedicated breakdown assistance hotline (0371 384 5924) is on hand 24/7, where our trained professionals will spring into action to provide prompt assistance. Whether it’s a simple recharge or a more complex mechanical issue, rest assured that our team will work tirelessly to get you back on the road in no time.