Renting an Electric VEHICLE: How it Works

Whether you’re collecting from a branch or using our Delivery and Collection service, here’s how we help you get started:

• Orientation: We’ll walk you through the car’s key features, including driving controls, charging cables and in-car systems.
• Charging Guidance: Learn how to connect and charge your vehicle confidently using our Charging Guide.
• Range Assurance: Understand your car’s driving range and get practical advice to help you get the most from each charge.

If you have any questions, our EV Experts are here to help. We also recommend visiting our Knowledge Hub before you collect your keys so you feel confident from the start.

Europcar makes EV hire simple, with flexible charging terms and 24/7 support to keep you moving.

• Charge Policy at Pickup: We aim to supply all electric vehicles with 80% charge, with a guaranteed minimum of 50%. The charge level is recorded at both pick-up and return for transparency.
• Charge Policy at Drop Off: We know that charging an EV isn’t always as quick as refuelling. That’s why we only ask for a minimum of 20% charge when you return your vehicle. It’s one less thing to worry about at the end of your trip.
• Breakdown Assistance: If you run out of charge or experience a breakdown, help is just a call away. Our 24/7 breakdown service is provided by the AA, with trained professionals ready to assist.